Skip to content

Insurance restoration

The Three Pillars of Restoration

Every insurance restoration, whatever the cause of loss, moves through three kinds of work: protecting what is inside the home, stabilizing the structure, and rebuilding it. Knowing the three makes the process easier to follow, easier to plan around, and easier to discuss with your carrier.

ContentsMitigationConstruction

Pillar 01

Contents Restoration


Protecting what makes a house a home.


Contents restoration protects and manages the belongings inside your home throughout the restoration process. This includes documenting and inventorying items, carefully packing and moving them out to allow repairs to proceed, storing them securely while work is underway, and bringing them back once the home is ready.


Even undamaged belongings may need to be moved and stored to protect them during construction. When items are affected by the loss, contents services can also include cleaning and restoring salvageable belongings.

Pillar 02

Mitigation


Stabilizing the property and limiting further damage.


Mitigation addresses the immediate effects of a loss and helps prevent damage from spreading. Depending on the situation, this may include water extraction, structural drying, moisture monitoring, cleaning, and removal of damaged materials to prepare the property for repairs.

Finished cabinetry and millwork in a restored Venice residence

Pillar 03

Construction


Rebuilding the home and restoring everyday life.


Construction brings the property back together after mitigation. From structural repairs to drywall, flooring, cabinetry, and finishes, this phase focuses on restoring the home's function and comfort, with planning, coordination, and attention to the final details.